Privacy Policy

Effective Date: January 15, 2025
Last Updated: January 15, 2025

A Note from Annabelle

Before the legal language: I mean what I said on the site. Your memories are yours. I don't train AI models on them. I don't sell them. I don't share them. This document exists because the law requires it, but the promise is simple: what you share with me stays with you.

Now, here's what our lawyers need you to know:

1. Introduction

This Privacy Policy describes how Strategic Data Architects LLC ("we," "us," "our," or "the Company") collects, uses, and protects information when you use Annabelle ("the Service"), accessible via WhatsApp and Telegram at withanna.io.

Company Information:

Strategic Data Architects LLC
1209 Mountain Road Place Northeast, STE R
Albuquerque, NM 87110
United States
Email: hello@withanna.io

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with Annabelle, you voluntarily share:

2.2 Information Collected Automatically

2.3 Information We Do NOT Collect

3. How We Use Your Information

3.1 Primary Purposes

We use your information exclusively to:

  1. Provide the Service: Remember your conversations, identify patterns, show you how your thinking evolves
  2. Process Payments: Handle subscriptions via Stripe
  3. Communicate: Respond to support requests, send service updates
  4. Improve Annabelle: Enhance conversation quality and memory accuracy (NOT by training AI models on your data—see Section 3.3)

3.2 Memory Storage

Your memories are stored as:

3.3 What We DON'T Do With Your Data

We explicitly do NOT:

Exception: We may use anonymized, aggregated statistics (e.g., "% of users who send voice notes") for product improvement, where individual users cannot be identified.

4. How We Share Your Information

4.1 Third-Party Service Providers

We share limited data with:

a) Messaging Platforms:

These platforms transmit your messages to us. We do not control their privacy practices. Review their policies:

b) AI Language Model Providers:

To generate Annabelle's responses, we use AI providers with zero data retention policies, meaning they do not store or train on your data. As of this policy date:

c) Payment Processor:

d) Infrastructure Providers:

4.2 Legal Requirements

We may disclose your information if required by law:

In such cases, we will:

4.3 Business Transfers

If Strategic Data Architects LLC is acquired or merged, your data may transfer to the new entity. You will be notified, and the new entity must honor this Privacy Policy.

5. Payment Information

Payment Processor: Stripe, Inc.

What Stripe Collects: Credit card details, billing address, payment history

What We Receive from Stripe: Transaction confirmation, subscription status, last 4 digits of card

We Do NOT: Store full credit card numbers or process payments directly

Your payment data is governed by Stripe's Privacy Policy and PCI-DSS standards.

6. Data Retention

6.1 Active Users

We retain your data as long as your account is active to provide the Service.

6.2 After Cancellation

When you cancel:

6.3 Legal Retention

We may retain minimal data (e.g., transaction records) for:

This data is anonymized where possible.

7. Your Rights

7.1 All Users

You have the right to:

  1. Access: Request a copy of all data we hold about you
  2. Export: Download your memory files at any time (markdown format)
  3. Correct: Update or correct inaccurate information
  4. Delete: Request deletion of your account and all associated data
  5. Restrict: Limit how we process your data
  6. Object: Opt out of specific data processing activities
  7. Portability: Receive your data in machine-readable format

How to Exercise Rights: Email hello@withanna.io with your request. We respond within 30 days.

7.2 European Users (GDPR)

If you are in the EU/EEA/UK:

7.3 California Users (CCPA/CPRA)

If you are a California resident:

Shine the Light Law: We do not share personal information with third parties for their direct marketing purposes.

8. Data Security

8.1 Technical Measures

We implement:

8.2 Organizational Measures

8.3 Limitations

No system is 100% secure. While we use industry-standard protections, we cannot guarantee absolute security. You use the Service at your own risk.

Your Responsibility: Protect your phone and messaging app access. Do not share your device with untrusted individuals.

9. Data Breach Notification

If a breach occurs that compromises your data:

  1. We will notify you within 72 hours via WhatsApp/Telegram and email
  2. We will explain: What happened, what data was affected, what we're doing
  3. We will notify authorities as required by law (e.g., EU authorities under GDPR)

10. Children's Privacy

Annabelle is not intended for users under 18.

We do not knowingly collect data from minors. If you believe a child has used the Service, contact us immediately at hello@withanna.io, and we will delete the data.

11. International Users

Data Location: Your data may be stored in the United States or other countries where our service providers operate.

Legal Protections: We comply with:

By using the Service, you consent to international data transfers as described in this policy.

12. Third-Party Links

Our website and Annabelle's conversations may include links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.

13. Changes to This Privacy Policy

We may update this policy to reflect:

We will notify you of material changes:

Continued use after changes means you accept the updated policy.

14. Open Source Commitment

Our memory module (DiffMem) is open source: https://github.com/Growth-Kinetics/DiffMem

You can review how your data is structured and stored. We believe in transparency through code.

15. Questions & Contact

For privacy-related questions, data requests, or concerns:

Email: hello@withanna.io

Mail:
Strategic Data Architects LLC
Attn: Privacy Officer
1209 Mountain Road Place Northeast, STE R
Albuquerque, NM 87110
United States

Response Time: We respond to all privacy inquiries within 30 days.

16. Dispute Resolution

Informal Resolution: Contact us first at hello@withanna.io

Arbitration (U.S. Users): Disputes will be resolved through binding arbitration under the American Arbitration Association (AAA) rules, rather than in court.

Exceptions: You may bring claims in small claims court or file complaints with privacy regulators.

Governing Law: This policy is governed by the laws of New Mexico, United States.

17. Your Consent

By using Annabelle, you consent to:

You may withdraw consent at any time by deleting your account.

Summary (Plain Language)

What we collect: Messages you send to Annabelle, your phone number, payment info

Why we collect it: To provide the memory service, process payments, improve the experience

Who we share with: Messaging platforms (WhatsApp/Telegram), AI providers (with zero retention), Stripe (payments)

What we DON'T do: Sell your data, train AI models on your memories, share with advertisers

Your rights: Access, export, delete your data anytime

Security: Encrypted storage, secure transmission, industry-standard protections

Questions: hello@withanna.io

Last Updated: January 15, 2025

Strategic Data Architects LLC
All Rights Reserved

This privacy policy was written to be as clear as possible while protecting both you and us. If anything is unclear, please ask. We're here to help.

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